That, on the recommendation of the Managing
Director, Neighbourhood, Children and Fire Services, the following actions be
taken with respect to the award of the work outlined in Request for
Proposal (RFP) 16-52 Microsoft Dynamics Customer Relationship Management
(CRM) Implementation Partner 2017 – 2019 of Phases Three, Four and Five:
a)
the proposal
submitted by PricewaterhouseCoopers LLP, 18 York Street, Suite 2600, Toronto,
ON M5J 0B2, for the provision of services with respect to Microsoft Dynamics
CRM Implementation Partner Phase Three, at their proposed fee of $245,016.00,
excluding HST, BE ACCEPTED;
b) Microsoft
Dynamics CRM Implementation Partner Phase Four (2018) and Phase Five (2019) BE
AWARDED to PricewaterhouseCoopers LLP and the Civic Administration BE
DIRECTED to negotiate acceptable pricing for Phases Four and Five, upon
successful completion of Phase Three, to the satisfaction of the Managing
Director, Neighbourhood, Children and Fire Services, and contingent upon
Council approval;
c) the financing
for the project BE APPROVED in accordance with the Sources of Financing
Report appended to the staff report dated January 10, 2017 as Appendix “A”;
d) the Civic
Administration BE AUTHORIZED to undertake all the administrative acts that
are necessary in connection with this project;
e) approval hereby
given BE CONDITIONAL upon the Corporation entering into a formal agreement,
or having a purchase order, or contract record relating to the subject matter
of this approval; and,
f) the Mayor and the
City Clerk BE AUTHORIZED to execute any contract, statement of work or other
documents, if required, to give effect to these recommendations.
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